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Urgent Care Apps Market

The market for Urgent Care Apps was estimated at $3.6 billion in 2025; it is anticipated to increase to $17.8 billion by 2030, with projections indicating growth to around $87.3 billion by 2035.

Report ID:DS1803003
Author:Debadatta Patel - Senior Consultant
Published Date:
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Urgent Care Apps
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Global Urgent Care Apps Market Outlook

Revenue, 2025

$3.6B

Forecast, 2035

$87.3B

CAGR, 2026 - 2035

37.4%

The Urgent Care Apps industry revenue is expected to be around $3.6 billion in 2026 and expected to showcase growth with 37.4% CAGR between 2026 and 2035. Digital health has benefited from the growth of the urgent care apps industry, with these apps delivering quick patient assessment, virtual emergency treatment and the smooth communication of patients, healthcare professionals and emergency responders. Current relevance is highlighted by increasing smartphone ownership, greater user acceptance of telemedicine services and a need to decrease hospital attendance by providing healthcare on demand. Nearly 62% of clinical decision support engagements involve patients with trauma or heart conditions, illustrating the importance of clinical decision support and real time care management. Last year, the post hospital care apps segment dominated the digital health industry with sales valued at $1.6 billion. This segment is characterised by a focus on continuity of care as well as preventing readmissions to hospital. The remote monitoring of patients is another feature which is scalable, and is achieved through digital health platforms which are becoming increasingly integrated.

Urgent care services are offered through applications that can be accessed on mobile devices and that use cloud technology. These services enable the use of a digital tool to assess symptoms, to determine the urgency of medical conditions and the need for immediate care and to engage in secure-based communication with health care providers. They allow users to locate the nearest urgent care clinic based on their location and include the capability for video conferencing with healthcare providers. The system features include intelligent decision support, automatic notification of patients who are at high risk, electronic health record integration and patient educational tools. These educational tools guide patients from the onset of their symptoms to post visit follow up. Key applications of the system include acute trauma and critical cardiac response, the coordination of emergency and urgent care services and hospital discharge, the monitoring of high risk patients outside of hospital settings, and in hospital recovery care. Urgent care services are now being driven by increasing need for connection with hospital systems, greater use of remote healthcare services, information captured from wearable devices, and the widespread adoption of digital tools by health care providers and payers which should improve quality, efficiency and reduce the cost of care.

Urgent Care Apps market outlook with forecast trends, drivers, opportunities, supply chain, and competition 2025-2035
Urgent Care Apps Market Outlook

Market Key Insights

  • By 2035, the market for urgent care applications is anticipated to expand from its current size of $3.6 billion to $87.3 billion. This growth will occur by 2025. With a Compound Annual Growth Rate of 37.4%, the demand for these telemedicine services which include appointment scheduling and prescription management is escalating.

  • Among the leading players of the global virtual visits market are Teladoc Health, Inc, MDLIVE Inc and American Well Corporation who collectively drive competition in this sector.

  • The U.S. and Germany have the highest demand within the urgent care apps market, and it is predicted that they will see compound annual growth rates of 35.9% and 52.4% respectively between 2025 and 2030.

  • The highest growth rate, estimated to be between 28.0 and 38.9% per annum, is forecast to occur in emerging markets such as Thailand, China and India.

  • The $4 billion boost anticipated for the urgent care app industry by 2030 is largely attributed to the trend of telehealth.

  • Urgent care applications are expected to see $83.7 billion added to the industry between 2025 and 2035. The market for clinic and others of urgent care software is expected to rise in market share.

  • The urgent care app market is forecast to grow by 2298% in the period from 2025 to 2035. This increase is largely attributed to the growth in smartphone usage coupled with the growing telemedicine industry.

urgent care apps market size with pie charts of major and emerging country share, CAGR, trends for 2025 and 2032
Urgent Care Apps - Country Share Analysis

Opportunities in the Urgent Care Apps

Within the urgent care app environment, a post hospital care application could provide a service that reduces the frequency of hospital readmissions for patients with chronic illnesses in developing countries. This sector is also expected to see an expansion from $1.60 billion in 2025 to $7.65 billion by 2030; a compound annual growth rate of 36.79%. Platforms will witness strong growth, which will be characterised by the provision of medication adherence reminders, patient engagement tools and remote patient monitoring solutions. These are tailored to Android devices and healthcare systems with multilingual support that are digitising quickly.

Growth Opportunities in North America and Asia-Pacific

Cardiac health in North America is becoming increasingly central to the development of urgent care apps, which are being integrated with healthcare providers telehealth systems. High levels of heart disease are found throughout North America, and people can be reimbursed for telemedicine by most health insurance providers. Key applications include using mobile apps to assist in diagnosing chest pains and difficulty breathing, the use of AI to assess symptoms which may signal a heart condition and the integration with existing health apps to allow for follow up after being discharged from hospital and to reduce the number of people who are readmitted. The health care technology market has considerable competition with big health providers expanding their own real time emergency care apps and care coordination services. Consequently new entrants into the health tech industry are now opting to provide specific services to cardiology and patients suffering from heart failure rather than taking a direct to patient approach. There are a number of regional drivers which include comprehensive 5G networks, acceptance by medical staff of urgent on demand healthcare in the event of cardiac complaints, strict criteria which place emphasis on intervention timeliness, and demand from businesses for lower costs. These all support premium pricing for urgent care software validated by clinical tests and which deliver good cardiac care results.
The Asia Pacific region is seeing a rise in the use of urgent care apps due to high smartphone usage rates and increased urbanisation. Trauma treatment is a crucial application of these urgent care apps, as people are frequently injured in road accidents, at work or in disaster situations, with limited emergency services available; key region's of opportunity are in the use of mobile devices to help emergency workers assess casualties, in mapping the locations of the nearest hospitals and in creating emergency treatment plans that can be used across different countries. The market for urgent care apps is currently fragmented, with a variety of providers, including local start ups, health apps backed by telecom companies and emergency care apps branded by hospitals, all competing for a share of the market. This fragmentation creates an opportunity for regionally standardised urgent care apps. These apps could offer real time care coordination and APIs which could be easily integrated into emergency services run by the government. The regions main drivers are public sector investment in digital health systems, the demand for instant healthcare in large cities and the willingness of employers and insurance companies to fund telemedicine services. These services reduce delays in treatment for people who have had a stroke or who are seriously injured. As a result, the Asia Pacific region is seen as a prime target for low cost urgent care apps which are cloud based and can work on different internet speeds and under different laws.

Market Dynamics and Supply Chain

01

Driver: Integration of telehealth technologies with increasing consumer preference for remote care

The adoption of telehealth technology has also significantly propelled the growth of urgent care apps. Advanced video consultations, AI-driven triage, and remote patient monitoring enable faster and more accurate healthcare delivery. At the same time, growing consumer preference for convenient, on-demand healthcare solutions is also shaping the market. Patients increasingly seek quick consultations without hospital visits, boosting app downloads and engagement. These combined factors, technological innovation in digital healthcare and shifting consumer behavior toward accessibility, are also driving higher adoption rates, improving patient satisfaction, and encouraging investment from healthcare providers to expand digital urgent care services.
Urban populations are also increasingly seeking immediate medical solutions, which is also driving urgent care app usage. Busy lifestyles, long hospital wait times, and greater smartphone penetration contribute to this demand. This trend encourages healthcare providers to invest in app-based urgent care platforms to capture the on-the-go patient segment, particularly in cities with dense populations, thereby expanding market reach and revenue potential.
02

Restraint: Regulatory complexities and inconsistent telehealth policies across regions

Varying regulations for telemedicine and digital health apps limit urgent care app deployment. For example, cross-state licensing requirements in the U.S. create operational hurdles, reducing service scalability. Compliance costs and potential legal risks affect revenue growth and delay market expansion. These regulatory challenges slow adoption among healthcare providers and restrict app availability in multiple jurisdictions, which impacts overall market dynamics.
03

Opportunity: Rising demand for AI-driven Urgent Care Apps delivering emergency triage for urban millennials in developed economies and Growing adoption of in-hospital Urgent Care Apps by integrated delivery networks and technologically advanced clinics

Today it is becoming more common for younger urban individuals to expect easy access to health care, to be able to demand this service on their terms. They expect this access to be achieved through applications offering urgent care with digital triage, AI and smart telemedicine. The Emergency Care Triage Apps sector is expected to expand from $1.18 billion in 2025 to $6.39 billion by the year 2030; a compound annual growth rate of 40.2%.Significant growth is expected in the region of multilingual triage tools accessible through smartphones. These tools should connect with a countrys crisis hotline and make it easy to get instant referrals to nearby urgent care centres or virtual clinics.
There is a growing trend in the health service industry for healthcare providers to consider the benefits of using mobile urgent care apps. These services enable efficient communication in real time between various medical departments. These include emergency wards and diagnostic units. The global in hospital communication apps market is predicted to expand from $0.86 billion in 2025 to $3.78 billion by 2030, with a compound annual growth rate of 34.4%. Organisations that use secure messaging along with strong EHR interoperability and role based alerts are expected to adopt solutions at the fastest rate. This is especially so in large multi hospital trusts seeking to decrease delays in treatment.
04

Challenge: Data security concerns and risk of patient information breaches

The patient handling of sensitive health data exposes urgent care apps to cybersecurity risks. Breaches can damage brand trust, lead to legal penalties, and reduce user retention. For example, apps without robust encryption or secure cloud storage often see declining adoption rates. This restraint directly influences demand because patient confidence in app security remains crucial for sustained market growth.

Supply Chain Landscape

1

Urgent Care Apps

Teladoc Health Inc.MDLIVE Inc
2

Telehealth Platforms

American Well CorporationPulsara
3

Virtual Urgent Care

K Health Inc.Teladoc Health Inc
4

Digital Health End-users

Hospitals & Health SystemsPrimary Care ClinicsOccupational Health Providers
Urgent Care Apps - Supply Chain

Use Cases of Urgent Care Apps in Telemedicine Services & Appointment Scheduling

Telemedicine Services : Urgent Care Apps are commonly used for providing telemedicine services which enable patients to communicate with healthcare providers for quick medical consultations and treatments whenever needed. Users can easily reach out to doctors round the clock without having to deal with the inconvenience of traveling or enduring long wait times. Key players in this field are Telacod and Doctor, on Demand known for their user interfaces and dependable medical assistance.
Appointment Scheduling : Urgent Care Apps offer a way to schedule appointments with doctors by streamlining the booking process and reducing the need for direct communication with clinic staff members at the front desk. In todays stricken world this feature helps minimize unnecessary contact and wait times. Medgate and Zocdoc are recognized as players in the market due, to their effective appointment management system.
Prescription Management : Urgent Care Apps also provide a pharmacy service with features for managing prescriptions easily accessible on your mobile device or computer screen. Theres the option to refill or update prescriptions using these user apps and some even offer home delivery services. This modern approach removes the necessity for in person visits to the pharmacy. A solution, for seniors and individuals facing mobility challenges.

Recent Developments

Recent strategic developments in urgent care apps emphasize enhanced telemedicine integration and digital triage capabilities to improve patient engagement and treatment outcomes. Providers are expanding mobile health services with video consultations, AI symptom assessment, and real‑time scheduling to meet rising on‑demand healthcare expectations. A key market trend is growing virtual care adoption among urban and remote populations seeking faster healthcare accessibility, driving partnerships with clinics and insurers to scale offerings and strengthen app‑based urgent care ecosystems.

August 2025 : Teladoc Health Inc. acquired Telecare, an Australian virtual care provider with a leading digital clinic and software platform, expanding its urgent care and specialist access internationally and enhancing its virtual service offerings in new markets.
March 2025 : Teladoc Health announced significant enhancements to its Prism care delivery platform, adding advanced data integrations, closed‑loop referrals between digital and in‑person providers, and AI‑enabled clinical support tools to improve virtual urgent care coordination and clinician efficiency.
October 2023 : Evernorth (Cigna) reported the integration of asynchronous telehealth services into MDLIVE’s virtual care platform, enabling patients to complete digital health interviews without real‑time clinician interaction, broadening how urgent care and remote diagnosis services are delivered through the MDLIVE app.

Impact of Industry Transitions on the Urgent Care Apps Market

As a core segment of the Healthcare IT industry, the Urgent Care Apps market develops in line with broader industry shifts. Over recent years, transitions such as Telehealth Boom and Adoption of AI-Driven Triage and Predictive Analytics have redefined priorities across the Healthcare IT sector, influencing how the Urgent Care Apps market evolves in terms of demand, applications and competitive dynamics. These transitions highlight the structural changes shaping long-term growth opportunities.
01

Telehealth Boom

The rapid expansion of telehealth is set to be a key driver of growth in the urgent care apps sector, this boom altering the way patients are able to access and pay for urgent medical treatment on demand. Telemedicine and virtual care services are increasingly being used by healthcare providers to treat both routine and urgent medical conditions. This has led to an expansion in the use of urgent care apps as a means of delivering telehealth services. These apps increase the healthcare providers capacity without having to build new clinics. By 2030 the Urgent Care Apps sector is expected to grow by an additional $4 billion thanks to a structural change which will boost visit volumes, improve the efficiency of online consultations and give patients access to more doctors. Healthcare providers can reduce their per visit costs through the use of mobile health apps integrated with digital workflows and remote patient monitoring. These apps also encourage greater patient engagement. Furthermore, they can generate recurring digital revenues. This integration is firmly embedding urgent care into the broader health technology market.
02

Adoption of AI-Driven Triage and Predictive Analytics

AI integration is transforming urgent care apps by enhancing diagnostic accuracy and operational efficiency. Machine learning algorithms analyze symptoms, patient history, and real-time data to prioritize care, improving outcomes. For instance, AI triage systems in European urgent care apps can predict emergency cases and optimize physician allocation. This transition elevates the standard of care, reduces unnecessary clinic visits, and positions urgent care apps as essential tools in modern digital healthcare ecosystems.